Privacy Policy

Last updated: 2026-02-24

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Data: Information that can be used to identify you, such as your name, email address, and contact details.
Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
Cookies: Small data files stored on your device that help us improve your experience on our site. For more details, please refer to our Cookie Policy at scratchbikes.co.uk/cookie-policy/.

2. How We Use Information

We use the information we collect for various purposes, including:

To provide and maintain our services.
To analyse usage and improve our website.
To personalise your experience.
To communicate with you, including sending updates and promotional materials.
To comply with legal obligations.

3. Legal Bases

We rely on the following legal bases to process your personal data:

Consent: Where you have given us explicit permission to process your data.
Contract: Where processing is necessary for the performance of a contract with you.
Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests do not override those interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation.

4. Sharing with Third Parties

We may share your information with third parties in the following circumstances:

Service Providers: We may employ third-party companies and individuals to facilitate our services, such as hosting providers and payment processors.
Analytics: We may use third-party services like Google Analytics to monitor and analyse the use of our website. For more information, please refer to their privacy policy.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. For more details, please refer to our Cookie Policy at scratchbikes.co.uk/cookie-policy/.

6. International Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your jurisdiction. If you are located outside scratchbikes.co.uk and choose to provide information to us, please note that we transfer the data, including personal data, to scratchbikes.co.uk and process it there.

7. Data Retention & Security Measures

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We implement reasonable security measures to protect your information from unauthorised access, use, or disclosure.

8. User Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

The right to access, update, or delete the information we have on you.
The right to rectification if your information is inaccurate or incomplete.
The right to object to our processing of your personal data.
The right to request the transfer of your personal data.

If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under GDPR or CCPA/CPRA.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at [email protected].